The Home Care Business Development & Operations Manual
Your Premier Source for Technical Manuals on Operating Care Businesses

 For Aspiring and Existing Home Care Companies in the United States and Canada
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Home Care Manual Contents Review

Now we give you a glimpse into what you will find in this wonderful manual. Each topic is listed and a bi-line telling more about that individual section. We know this will whet your appetite for what lies inside. More is being added all the time so stay tuned to this website for regular updates.

Home Care: What is it?

A Universally Accepted Service Definition


Skilled and Unskilled

How Service Types are Defined to Help You avoid Crossing the Line


Your Client Base

Where Should Your Clients be Coming From, Are There Specific Groups You should be Marketing to?


How Do I Get Paid?

What Are the Major Payor Sources and How Do You Approach, Manage and Satisfy Them?


Developing a Skilled Medicare Reimbursed Agency

Taking a Private Duty Company to the Level of Skilled Proprietor


Is a Franchise Right for Me?

Who Are the Major Franchisors? What to Consider When Looking at a Franchise


What to Look for in a Business Partner

Why Look for More than Financial Investment?


Your Ideal Personnel

What to Look for in Personnel?


Personnel Training & Development – Suggested Manual

A Private Duty Manual of Common Sense Instruction


Employment Application and Cover Page

Which Can be Modified for Your Own Usage


Responding to Unemployment Claims

Language that Makes Your Position Clear!


Developing a Quality Control Program

What Elements of Quality Should be Your Main Focus?


Writing a Program for Community Mental Health Initiatives

Identifying and Defining a Community Need – Then Articulating it So it Sells!


The Many Facets of Marketing

Knowing How to Get Your Name Out


Your Daily Operation

Service Agreement • Program Description • Restrictions on Unskilled Staff • Daily and Weekly Personnel Documentation


Daring to Be Different and Conclusion by Author

Words of Business Wisdom and the Benefit of Experience


Your Insurance Concerns

Ensuring You Purchase the Right Insurances and What to Ask Your Agent


Caring for Children and New Mothers

Expensed Services in the Home for Newborns and Their Often Stressed Mothers



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